Beaverton, Oregon 97078

Customer Support

M-F: 8a-5p, Sat: 9a-5p

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Core Values

SBC Team Culture - We Are Better Together

Our Company’s Culture and Core Values

Our core values reflect our commitment to responsible recycling, exceptional service, and a thriving workplace. They guide us as we protect the environment, prioritize our customers, and foster a culture of teamwork and integrity.

These principles are more than ideals; they are the standards we uphold daily to ensure we meet the highest expectations. Together, they drive us to build trust, deliver sustainable solutions, and create a positive impact for our team, our customers, and the planet.

Customer and Values Focus  

  • Customer Love: We love our customers through kind, personal, in-person, or phone interactions.
  • Exceed Expectations: We surprise and delight with exceptional service and quick response times.
  • Empathy: We listen to understand the needs of our customers to build strong connections.
  • Professional Image: We reflect character and integrity through a clean and professional appearance.
5 star service

Teamwork and Collaboration  

  • Unity: We stick together, share the workload, and support each other in all situations.
  • Team Spirit: We make others look good and practice healthy conflict resolution.
  • No Gossip: We cultivate a positive workplace and address concerns with leaders, not through gossip.
  • Money Matters: We share in the financial rewards of the company’s growth and success.

Personal Responsibility and Integrity 

  • Accountability: We all rely on each other. One team member’s poor work impacts the whole team.
  • Ownership: We take pride in treating the company like ours to protect and grow.
  • Integrity: We don’t take what is not ours.
  • Apologize: We take responsibility and apologize if we’ve wronged someone.

Excellence and Improvement  

 
  • Process Discipline: We follow every step in detail and report or update outdated processes.
  • Continuous Improvement: We always strive for daily improvements.
  • Innovative Ideas: We discuss any new ideas before moving forward with implementation.
  • Innovative Minds: We harness our creativity to turn problems into practical solutions.
process improvement